2zero.shop Privacy Policy

1. Operator

2zero Limited ("we", "us", "our") operates the service described on this page.

Company website: https://2zero.international

Contact: contact@2zero.international

2zero is a registered trademark of 2zero Limited.

2. 2zero.shop Scope

This Privacy Policy applies to 2zero.shop, the 2zero brand commerce surface for Future Ready products, Future Hoodies, selected brand items, discounts, rewards, account features, checkout, order support, and fulfilment.

2zero.shop is connected to the wider 2zero platform through account sign-in, Future Coins, recognition, and lawful platform communication, but it keeps commerce data in its owning commerce runtime.

3. Data We Process

We process only the data needed to run the store:

• Account and sign-in data: email address, account identifiers, customer profile, and authentication state
• Commerce data: cart, orders, products, discounts, Future Coins redemption, shipping details, returns, refunds, receipts, and support messages
• Technical data: fraud prevention, security events, device data, checkout state, and service logs

Payments, Orders, and Fulfilment

Payments are processed by Stripe. We do not store full payment card numbers.

For orders and paid services, we process the data needed to handle checkout, fraud prevention, taxes, receipts, delivery, refunds, chargebacks, and customer support.

Shipping data is used only where a physical item or fulfilment workflow requires it.

Cross-App Account and Platform Services

Where available, a single account, magic-link sign-in, customer profile, Future Coins balance, or recognition status may be used across 2zero.app, 2zero.shop, 2zero.kids, and futurefluencer.com.

This cross-app use is limited to platform operation, authentication, fraud prevention, fulfilment, support, rewards, and consented or otherwise lawful communications.

Each app keeps its own product scope. Shop and Kids commerce records stay in their owning commerce systems; app participation and gamification remain platform account data.

Marketing Across 2zero Services

We may communicate about related 2zero services, product updates, Future Coins, recognition, drops, events, and community programs when permitted by law or consent.

Marketing communication may reference 2zero.app, 2zero.shop, 2zero.kids, Futurefluencer, and other 2zero brand programs because they belong to the same operator and platform ecosystem.

You can unsubscribe from optional marketing at any time. Transactional messages, security notices, order updates, legal notices, and service-critical messages are not marketing.

Kids 2.0 child personalisation data is not used for marketing.

4. Processors

We use Cloudflare for hosting, edge delivery, Workers, D1, KV, Images, Stream, and security, Supabase where platform account authentication is required, and Stripe for payment processing, tax, fraud prevention, receipts, refunds, and payment support.

Shipping carriers and fulfilment providers may receive only the delivery data needed to fulfil an order.

5. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

To exercise privacy rights, contact contact@2zero.international.