2zero.shop Privacy Policy

1. Operator

2zero Limited ("we", "us", "our") operates the service described on this page.

Company website: https://2zero.international

Privacy contact: privacy@2zero.international

2zero is a registered trademark of 2zero Limited.

2. 2zero.shop Scope

This Privacy Policy applies only to 2zero.shop, the official 2zero brand store for Future Ready products, Future Hoodies, selected brand items, discounts, account features, checkout, order support, and fulfilment.

2zero.shop processes commerce data for the store and keeps order, checkout, return, and fulfilment records in the shop commerce runtime.

3. Data We Process

We process only the data needed to run the store:

• Account and sign-in data: email address, account identifiers, customer profile, and authentication state
• Commerce data: cart, orders, products, discounts, Future Coins redemption, shipping details, returns, refunds, receipts, and support messages
• Technical data: fraud prevention, security events, device data, checkout state, and service logs

4. Payments, Orders, and Fulfilment

Payments are processed by Stripe. We do not store full payment card numbers.

We process the order data needed for checkout, fraud prevention, taxes, receipts, delivery, returns, refunds, chargebacks, and store support.

Shipping data is used for fulfilment, carrier handling, returns, and order support. When you choose to save billing and delivery addresses, they are also available in your account in the app, Shop, and checkout. The private address book is stored in our WooCommerce customer system, separately from public profiles and community data.

5. Processors

We use Cloudflare for hosting, edge delivery, Workers, D1, KV, Images, Stream, and store security, Supabase where shop account authentication is required, and Stripe for payment processing, tax, fraud prevention, receipts, refunds, and payment support.

Shipping carriers and fulfilment providers may receive only the delivery data needed to fulfil an order.

6. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

To exercise privacy rights, contact privacy@2zero.international.